Open Monday through Friday, 10:00 AM–3:00 PM Pacific Time

Closed Saturday and Sunday

We’re fast to respond—and we often check messages even after hours.

Once your order ships, you’ll receive a tracking email with delivery details. If you haven’t received tracking yet, your order is still being processed. Feel free to contact us if you need further assistance.

Yes, we provide full order support and can assist with changes as long as the order has not yet shipped.

If you’d like to add items, a separate invoice will be sent. Once payment is received, we’ll fulfill your order with the added items.

We offer free shipping within the USA on orders of $100 or more.

Yes, we ship internationally. Shipping costs and delivery times vary depending on your location.

While most orders arrive without issue, international shipping can sometimes involve delays or unexpected transit problems.

Delivery times vary by location and shipping option. You’ll receive tracking once your order ships.

Your tracking number will show an estimated delivery date once it’s available.

If your item arrives damaged or missing parts, contact us with your order number and photos if possible, and we’ll assist you promptly.

Our products are made to be played with, while also offering quality and detail that collectors appreciate.

Our products are designed for ages 6 and up and are enjoyed by both kids and adult collectors.

Warning: Choking hazard — small parts. Not suitable for children under 3 years.

Our items are produced in small batches using 3D printing. Each design is optimized for the technology to deliver consistent quality and strong, detailed parts.

Custom orders may be available depending on the request and scale. Smaller scales may be difficult or not possible to produce. Please contact us with the details so we can review your request.

Order confirmation emails are sent automatically after checkout. If you didn’t receive one, please check your spam or junk folder. If it’s still missing, contact us and we’ll be happy to help.

They are made in 1:32 heroic scale.

What does “heroic scale” mean? Some details like heads, hands, and weapons are slightly larger to make the figures stronger and easier to play with.

Yes! These figures are made in 1:32 heroic scale, so they match the size of most classic toy soldiers. Some details are a little bigger for strength, so they may look slightly bolder next to very realistic figures—but they play and display well together.

These figures are designed for play but are recommended for ages 6 and up.

Some figures include small parts and thin details that could be a choking risk. Adult supervision is recommended, especially for younger children.

Warning: Choking hazard — small parts. Not suitable for children under 3 years.

They are made to be durable, but rough bending or handling may cause damage.

Yes. The figures are safe to handle and display when used as intended. They are designed for normal handling by kids ages 6+ and adult collectors, but figures should not be chewed, bent forcefully, or placed in the mouth.

The figures are made from PLA plastic, a lightweight and durable material used in modern toy making. PLA is made from plant-based sources, making it more environmentally friendly than many traditional plastics. Like most plastics, PLA can soften at high temperatures, so avoid leaving figures in hot cars, direct sunlight, or near heat sources.